Cybersecurity Advice

Ask Dave

Got a security question? You're not alone.

Running a business today means wearing a lot of hats. “Cybersecurity expert” shouldn’t have to be one of them.
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That’s why we created Ask Dave. A simple, free way to get clear, practical answers to your security questions, straight from one of BrightShield’s founders.

We love the tricky questions, the grey areas, judgment calls, and “what should I actually do?” moments that Google can’t really answer. Whether it’s an email that looks almost real, a staff member who made a mistake, or uncertainty about what your IT provider actually handles, we’re here to help you make sense of it.

No jargon. No judgement. Just friendly, useful advice to help you protect your business with confidence.

How It Works

It's easy, and free!

Send your question

Use the form below to tell us what’s on your mind. You might ask things like:

“How can I tell if a supplier’s invoice change request is real or a scam?”
“Our IT provider says they handle security. What should I double-check?”
“A staff member clicked a phishing link but didn’t enter anything. What should I do next?”
“We use Microsoft 365 and Dropbox. Do we also need our own backups?”

Give us as much context as you can, but avoid including any confidential or sensitive details.

Get a personal reply

You'll get a direct reply from Dave, one of BrightShield's founders, with clear, step-by-step advice tailored to your situation. No tech jargon, no sales pitch. Just honest, practical help.

Help others too

We feature some of the questions (first name only) in our newsletter so others can learn from it too.

Illustration representing a question being asked of a real person

Submit Your Question

We reply to every message personally. Please include as much context as you can, but don’t share any passwords or confidential details. We may take several days to respond, so don't use this for anything urgent.

Question ^*

First Name ^*

Last Name ^*

Email ^*

Business Name (optional)

Country / Region (optional)

Conditions ^* By submitting your question, you agree that BrightShield may use and store the information you provide in line with our Privacy Policy.
Your question and our response may be published in our newsletter, on our website, or through other BrightShield channels. We’ll only use your first name to protect your privacy, unless you agree otherwise. Answers are provided for general guidance only and are not a substitute for professional or legal advice. Please don’t share confidential or sensitive information.
We do our best to respond promptly, but this is a free advice service, so please don’t use Ask Dave for anything urgent or time-critical.
Yes, I'm happy to have my question published and I agree to the conditions above

Thanks for your question!

You’ll get a reply directly from Dave with clear, practical guidance for your situation.
Some answers are also featured in our newsletter BrightShield Weekly. If yours is chosen, we’ll let you know before publishing and only use your first name.